Retail Manager – Retail (Now Closed) 5+ Years’ Experience

We are hiring an expert Retail Manager to join our amazing team at 7AM STORES LIMITED in Farnborough, Guildford.

Growing your career as a Full Time Retail Manager is a terrific opportunity to develop competitive skills.

If you are strong in critical thinking, presentation and have the right drive for the job, then apply for the position of Retail Manager at 7AM STORES LIMITED.

 

To be successful you should have minimum 5+ Years of experience in the below:

 

Role and Responsibility –

The retail manager role ensures the store operations are run smoothly, safely, efficiently and the environment is always appealing and engaging for the customer to explore. Making sure that all staff are kept in the loop as communication is key to running a successful store and increasing sales, especially as this store is very busy, faced paced and is growing Ensuring that supplies are ordered and budgeted for and making the stores look amazing with your visual displays. Manage the store's employees, including hiring, performance evaluation, scheduling and assigning duties and responsibilities by training, coaching and developing the team.

Your overall retail experience should be from FMCG background, as long as you have a passion for FMCG. You will be operationally minded, and has an inclusive, collaborative, and supportive leadership style.

 

Staff reporting to this post:         • Floor Manager

• Retail Supervisors

• Retail Assistants

 

Day to Day Role Responsibilities:

• Manage rotas ensuring adequate cover for the shop floor for customer service opening & closing times, replenishment. Sending a month in advance to the team.

• Lead and be responsible on recruitment, interviews, selection, training, and development of new employees.

• Appoint team members and carry out annual performance reviews on each team member in order to manage and motivate individuals as well as providing clear direction and support

• Responsible for the induction and development of the team by providing on the job training and assessing progress, through written reviews and probations.

• Completing payroll activities, including sending new starter, employee changes and leaver information to HR accurately and on time.

• Train and develop the team to ensure they deliver outstanding customer service

• Reviewing the team performance providing immediate feedback (both positive and development) in order to recognize and praise excellent performance and to develop areas of need

• To identify and proactively manage any poor performance issues using appropriate company policy.

• Completing and updating all retail targets and communicate to the team.

·  liaises with other staff to provide information about merchandise, special promotions etc. to customers.

·   ensures customer complaints and queries regarding sales and service are appropriately handled.

·  oversees the maintenance of financial and other records and controls security arrangements for the premises.

·  authorises payment for supplies received and decides on vending price, discount rates and credit terms.

·  examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

• To ensure all HR and H&S policies and procedures are adhered to.

• To comply with Data Protection and GDPR regulations relevant to the business and ensure correct practice is adhered to.

• To comply with respective Council regulations relevant to the business and ensure correct practice is adhered to.

• Support the Head of Retail by ensuring a consistent and exceptional standard of customer service in all retail locations

• Build a good supportive relationship with Head of Retail, the Buyer and the Management team.

• Communicate effectively both verbally and written.

• Deputize for the Head of Retail in their absence

 

In additional you will be able to:

• Ensure the retail shop is always presented and merchandised to the highest standards whilst maintaining focus on the most profitable items and ensuring delivery of the retail KPIs

• Focus on increasing Sales, ATV and conversion to drive margin and profit and achieve targets.

• To understand daily, weekly and monthly store targets, clearly identifying what this means in terms of sales, profitability, costs, staffing levels and ensuring this information is communicated effectively to the team

• Completing the morning briefs, a daily deployment planner which will enable you to focus the team to drive customer service and sales

• To ensure outstanding presentation and visual merchandising standards are maintained at all times. Ensure the shop is tidy, clean and full at the end of the day.

• Understanding the impact that visual merchandising and balance of price points has on the customer conversion, average spend and gross profit margin results

• Opening, closing and cashing up correctly, ensuring all paperwork for the day has been completed correctly, including targets for the next day and a comprehensive handover

• Ensure all staff are kept up to date on changes to products, offers and promotions.

• To reduce stock loss in store. Observes safety and security procedures. Reports any misuse or theft of stock Head of Retail.

• To comply with legislation requirements concerning the sale of food & Drink

 

Skills & Knowledge:

• Good standard of numerical skills.

• Worked in a fast pace, high turnover store

• 2 to 3 years of management

• Relevant Experience in similar role

• The ability to plan and prioritise workloads and delegate accordingly

• The ability to multi-task and work under pressure

• To manage and lead the team ensuring a consistent and exceptional standard of customer service in the store, ensuring the team members are engaging, acknowledging, courteous, develop an excellent product knowledge to engage with the customers.

 

Person Specification:

• The ability to manage, motivate and inspire others.

• Display a positive and proactive approach to lead change.

• Highly self-motivated and enjoy working with own initiative

• A flexible approach to working hours, including weekend working

• Customer service excellence

• A positive and ‘can do’ attitude

• Working within a team

• Passionate, enthusiastic & driven.

• Proactive and able to lead a team to achieve results.

• Strong communicator verbally and written skills.

• Adaptable and flexible to change

• Thrives off a busy and dynamic environment.

 

Qualification –

-        MASTER OF BUSINESS ADMINISTRATION – Sales/Marketing

-        Bachelors in all or either subject – Economics /Business/Psychology.

-        Computer knowledge must. 

Benefits of working as a Retail Manager in 7AM STORES LIMITED:

 

● Company offers great benefits

● Company offers career progression opportunities as we are in multiple locations.

● Advantageous package

Hours of work: 37.5 hours a week

Salary:              £26,500 per annum
Duration:          Permanent

Please forward CV/application to Mrs Pawinder Bakshi (Human Resources Manager) at shaminder@7amstores.com.

Opening date: 27/01/2023

Closing date: 28/02/2023


Supervisor – Supermarket / Retail (URGENT REQUIREMENT) 3+ Years’ Experience Preferred

We are hiring an expert Supervisor to join our amazing team at 7AM STORES LIMITED in Farnborough, Guildford.

Growing your career as a Full Time Supervisor is a terrific opportunity to develop competitive skills.

If you have the right drive for the job, then apply for the position of Retail Manager at 7AM STORES LIMITED.

 

Role and Responsibility –

The Supervisor role ensures the store operations are run smoothly, safely, efficiently and the environment is always appealing and engaging for the customer to explore and ensure that the store is running efficiently by liaising with the Retail Manager and the staff. Ensure that the store has an increase in sales and ensure that you are able to directly supervise and coordinate the activities of the sales in the establishment. 

Day to Day Role Responsibilities:

·                Directly supervises and coordinates the activities of sales and related workers.

·                establishes and monitors work schedules to meet sales and productivity targets.

·                liaises with managers and other departments to resolve operational problems.

·                determines or recommends staffing and other needs to meet sales and productivity targets.

·                reports as required to managerial staff on departmental activities.

·                Provide training to the team to ensure they deliver outstanding customer service.

·                 To identify and proactively manage any poor performance issues using appropriate company policy.

·                Liaises with other staff to provide information about merchandise, special promotions etc. to customers.

·                Ensures customer complaints and queries regarding sales and service are appropriately handled.

·                Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

·                Support the Head of Retail by ensuring a consistent and exceptional standard of customer service.

·                Build a good supportive relationship with Retail Manager and staff.

·                Communicate effectively both verbally and written.

·                Able to cover for the Retail Manager in their absence.

 

In additional you will be able to:

·        Ensure the retail shop is always presented and merchandised to the highest standards.

·        To understand daily, weekly and monthly store targets, clearly identifying what this means in terms of sales, profitability, costs and ensuring this information is communicated effectively to the team.

·        Respond to customer inquiries and complaints.

·        Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers.

·        Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

·        Opening, closing and cashing up correctly, ensuring all paperwork for the day has been completed correctly, including targets for the next day and a comprehensive handover

·        Ensure all staff are kept up to date on changes to products, offers and promotions.

·        To comply with legislation requirements concerning the sale of food & Drink

 

Skills & Knowledge:

• Good standard of numerical skills.

• Worked in a fast pace, high turnover store

• 2 to 3 years of supervisor role

• Relevant Experience in similar role

• The ability to plan and prioritise workloads and delegate accordingly

• The ability to multi-task and work under pressure

• To manage and lead the team ensuring a consistent and exceptional standard of customer service in the store, ensuring that you are able to coordinate activities of sales.

 

Person Specification:

• The ability to manage, motivate and inspire others.

• Display a positive and proactive approach to the role.

• Highly self-motivated and enjoy working with own initiative.

• A flexible approach to working hours, including weekend working.

• Customer service excellence.

• A positive and ‘can do’ attitude.

• Working within a team.

• Passionate, enthusiastic & driven.

• Proactive and able to lead a team to achieve results.

• Strong communicator verbally and written skills.

• Adaptable and flexible to change.

• Thrives off a busy and dynamic environment.

 

Qualification –

-        GCSE/A level pass or Equivalent.

-        Computer knowledge must. 

-        3 years’ experience as a Supervisor is preferred.

Benefits of working as a Supervisor in 7AM STORES LIMITED:

 

● Company offers great benefits

● Company offers career progression opportunities as we are in multiple locations.

● Advantageous package

Hours of work: 37.5 hours a week

Salary:              £26,500 per annum
Duration:          Permanent

Please forward CV/application to Mrs Shaminder (Human Resources Manager) at shaminder@7amstores.com.

Opening date: 11/12/2023

Closing date: 31/01/2024

 

 

Web Designer – (Now Closed)

We are hiring an expert Web Designer who is responsible for managing websites and marketing products for 7AM STORES LIMITED in Farnborough, Guildford.

Growing your career as a Full Time Web Designer is a terrific opportunity to develop competitive skills.

If you are strong in critical thinking, presentation and have the right drive for the job, then apply for the position of IT Web Designer at 7AM STORES LIMITED.

 

Role and Responsibility –

Your duties include -

·        Planning, implementing, managing, monitoring, and upgrading the 7AM Stores website.

·        Expert knowledge of Content Management Systems and current W3C Web standards.

·        Deep understanding of web analytics tools such as Google Analytics, Webtrends, Ubersuggest, Ahrefs, SimilarWeb, etc.).

·        Activate the live website.

·        Creating easy-to-understand monthly reports using Excel, Powerpoint, or Gsuite.

·        Responding to and troubleshooting all website issues.

·        Identifying and responding to all website security breaches.

·        Ensuring that the website is protected by enabling the appropriate security measures.

·        Updating HTML, CSS and JavaScript regularly.

·        Conducting content audits to eliminate redundant and/or duplicate information.

·        Creating appropriate website content aligned with the organization’s strategy.

·        Ensuring website quality and efficiency by conducting regular test plans.

·        Improving the user experience of the website regularly.

·        Collaborating with all staff and management to ensure that the website aligns with brand strategy and meets the 7AM Stores standards.

·        Creating strategies to grow subscriber base and web traffic metrics.

·        Ensuring full compliance on the website with all laws and regulations.

·        Keeping up to date with industry best practices and monitoring competitor websites.

·        To comply with Data Protection and GDPR regulations relevant to the business and ensure correct practice is adhered to.

·        Having an advanced ability to multi-task and grow in a fast-paced working environment.

 

 

In additional you will be able to:

·        Contracts revision

·        Provision of domains, hosting, etc.

·        Initial design and development

·        Securing your website

·        Web development

·        Content production

·        Search engine optimization

·        Conversion optimization

·        Email marketing

·        Social media marketing

·        Web traffic analysis

·        Affiliate marketing

 

Skills & Knowledge:

·        A degree in computer science, IT, systems engineering, or related qualification.

·        2 years of work experience as a website manager.

·        Expert knowledge of Macromedia suite, Adobe suite, Content Management Systems, and W3C Web standards.

·        Highly proficient in HTML, XHTML, CSS design, cross-browser and cross-platform compatibility, firewalls (functionality and maintenance), Access, mySQL and JavaScript.

·        Great understanding of Search Engine Optimization (SEO) and Paid Per Click (PPC).

·        Ability to troubleshoot website issues in a fast-paced environment.

·        Strong attention to detail with an analytical mind and outstanding problem-solving skills.

·        Excellent content creation and writing skills.

·        Fantastic time management skills with the ability to multi-task.

 

Qualification –

Benefits of working as a Web Manager in 7AM STORES LIMITED:

● Company offers great benefits

● Company offers career progression opportunities as we are in multiple locations.

● Advantageous package

Hours of work: 37.5 hours a week

Salary:              £26,500 per annum
Duration:          Permanent

Please forward CV/application to Mrs Shaminder (Human Resources Manager) at shaminder@7amstores.com.

Opening date: 27/01/2023

Closing date: 28/02/2023